New document value Italian metalworking marketplace improves equipment device orders
Source:
Ucimu — Sistemi for each Produrre
Relevant Vendor
In the fourth quarter 2022, the index of device instrument orders in Italy marked a 3.5 {1668a97e7bfe6d80c144078b89af180f360665b4ea188e6054b2f93f7302966b} enhance compared with the period October-December 2021. The complete worth of the index stood at 133.6 (foundation 12 months 2015=100). This is a new history value for the quarter of reference.
In the fourth quarter 2022, the index of machine tool orders processed marked a 3.5 p.c increase.
Thanks to the fantastic development of orders gathered overseas, as properly as to the superb effects realized in the domestic sector, Italian device instrument companies could increase their income quantity. In individual, the orders gathered abroad grew by 2.4 p.c in contrast with the identical period of time of the prior 12 months. The absolute benefit of the index was 103.9.
On the domestic front, the gathered orders registered a 5.4 percent upturn. The complete benefit of the index at 257 is the new all-time significant. Barbara Colombo, president of Ucimu — Sistemi for every Produrre, commented: “This overall performance is really satisfactory, as it is compared with the outcome of the fourth quarter 2021, which had now been remarkable. The exceptional consequence was primarily because of to the accelerated obtaining choices of stop users, who completed their expense processes by the close of the yr 2022 to just take advantage of the tax credit history at 40 percent, currently being informed that – as announced by the Authorities — from January 2023, the tax rate would be halved”.
On the other hand, on an once-a-year foundation, the index of orders displays a -7.8 per cent downturn, for an absolute value of 120.1. The minimize was because of to the reduction in the assortment of orders in the Italian current market, (-20.8 p.c) for an absolute benefit of 144.7. On the contrary, the orders from overseas were on the increase (+2.8 {1668a97e7bfe6d80c144078b89af180f360665b4ea188e6054b2f93f7302966b}), for an absolute value of 115.9.
Barbara Colombo said: “If we notice the efficiency of the get selection in excess of the complete calendar year, it is apparent that in any situation the “blaze” in the fourth quarter could not counterbalance the fall claimed in the prior quarters. This slide was largely due to the reduction in the orders collected by producers in the Italian industry, which is on the other hand when compared with the growth recorded in the 4 quarters 2021. Soon after all, we expected this craze, each for the annual index and for the final quarter. In certain, with reference to the twelve-thirty day period period of time, the downturn in the domestic marketplace is not astonishing: we are not able to expect that the Italian market place may possibly hold on expanding at the speed registered in the last two years. That mentioned, the desire expressed in Italy remains dynamic, mainly because the system of electronic transformation is in total swing”.
According to Colombo, it is necessary to guarantee a continuity of the actions 4. in effect for above five years, which must proceed and, if attainable, be improved. “In element, with regard to the actions of “Transition 4.0”, we inquire to sustain the 40 per cent amount in the calculation of tax credit history also for 2023. From January 2023, the rate will be halved, unless amendments are built. This will only cut down the propensity of Italian conclude end users to devote in new production technologies. It is a possibility we cannot pay for to run for the reason that the enhance of the Italian business has undoubtedly commenced but substantially is nevertheless to be completed. At the exact same time, we also inquire for a 3-thirty day period postponement, from 31 September to 31 December 2023, of the delivery moments for the machines ordered by 31 December 2022 (for which a 20{1668a97e7bfe6d80c144078b89af180f360665b4ea188e6054b2f93f7302966b} down payment was currently designed). In this way, manufacturers could soak up the delays in the deliveries of electrical and digital parts suffered in the creation phase”.
What’s more, in the medium and extensive phrase, Colombo believes that, in addition to the tax credit score for the new investments in electronic and interconnected systems, a further measure really should be applied to be made use of also in a cumulative way, which might materialise into a tax credit rating for sustainability. This provision need to support the steps capable of encouraging the integrated advancement of new generations of items, also having into account the effects in phrases of environmental footprint, claimed Colombo.
(ID:49188822)
Stand vom 23.03.2021
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Digitisation The benefits of incorporating Industry 4.0 into machine tools and metalworking
A guest post by Wolfgang Miller*
Related Vendors
The Fourth Industrial Revolution is here and moving at a great pace. With the dawn of a new age upon us, nobody can fully calculate the impact and benefits the new world of industrial connectivity will have upon us. For some, digitalisation and talk of a fourth industrial revolution still creates confusion, bewilderment and a lack of interest — all caused by a lack of education.
Digitalisation is not only having digital components but giving the customer information through digital systems.
(Source: Vollmer)
Ironically, whilst the pandemic prevented a fanfare roll-out and world premiere of Visual support /Visual instruct at an international trade fair in March 2020 — it was the same pandemic that accelerated the V@dison market penetration, as an integration of digitalisation in our daily lives deepened. For many, the use of Teams, Zoom and other communication platforms rapidly became the norm. We all recognised the advantages of technology during such a challenging time, but for a global machine tool manufacturer, a simple Zoom call to customers just doesn’t ‘cut-it’.
Machines from 20 years ago were mainly driven by mechanical parts and now, everything has electrical parts and is electrically driven — therefore it is digital. So, we have to adapt our systems and behaviour and move towards digitalisation. Digitalisation is not only having digital components but giving the customer information through digital systems. Our digital system is actually Oculavis and it allows us to see what the customer is doing in front of the machine. This means we can assist and instruct the operator and provide them with the next steps in the service operation, eliminating any communication errors between Vollmer and the customer that may be created by not seeing what the customer sees.
Gallery
Instead of receiving customers emails, images and documents that are open to interpretation and error, we see what the customer sees. For us to react in the right way, we need the right information. The time between a customer recognising a problem and requiring a solution has compressed. Previously, one or two days to resolve a service issue was acceptable — now customers want a response in less than one or two hours — it is critical. With Visual Suport, we can react faster and provide the right solution without excessive communication. With the correct information, we can implement a right-first-time approach that eliminates errors through communication. In a global marketplace, language, terminology, miscommunication and even time-zones can disrupt service response — digitisation will eradicate these issues.
Keeping spindles turning
In an age where maximum spindle utilisation, time and cost pressures and the ever-increasing demand for improved customer service throughout the supply chain is critical, digitalisation is changing the landscape for businesses. In the past, with different systems, components and software across a range of machines and technologies, it wasn’t possible to enter the machine system, now we can log on to the machine and work remotely with the customer to get the machine running in little more than an hour. This is critical for customers outside of Europe — you can lose hours with time differences on different continents. You could quite easily lose a full day, with Visual Suport we can get machines operational much faster.
V@dison empowers the customer to undertake maintenance tasks without a Vollmer engineer physically present. This can get the machine up and running with immediacy, reducing the reliance on a ‘call-out’, which incurs the inevitable time and cost implications. To do this, we must have the facility to gather the most accurate information from the machine. In the past, the human was always the conduit between the machine and Vollmer. They would find an error message, take a photograph and send it to us. If it was not clear, time could be lost in communication. Now, we can log onto the machine, see what the issue is and react quicker and more accurately.
Building the digital foundation
The digital journey started with Vollmer determining what information is needed to create the foundation blocks of a digital platform. With countless meetings with global subsidiaries, the formation of internal teams, structured workshops and the utilisation of external digital experts — Vollmer now has an exceptional digital strategy. Internal teams communicate across departments and divisions working on integrating digitisation into every facet of the business, but the journey has no end point in a world of continuous evolution.
Vollmer started by identifying 36 different themes to work on. As a brief example, some of these included reducing our number of control systems. We had five systems across the different machine technologies and we have reduced this to three — we will not stop there. The result is that our engineers will have one control system for collecting data on their laptops rather than requiring multiple systems and cables, simplifying and streamlining processes. Another point was spare parts. We decided to give the customer the complete data and structure of the machine to choose the spare parts they need. Now, they can select the 3D drawing and identify the component required. To fully eliminate errors and create certainty, we are now photographing more than 36,000 parts from across our machine platforms to add to the data library for customers. Added to this, we are creating service and maintenance videos.
Stand vom 23.03.2021
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Opening up the IoT
Implementing fundamental changes to the business structure and processes at Vollmer is a colossal task that will reap benefits and streamline operations for both Vollmer and its customers. One key priority has been accessing the machine. We could not see directly what the customer could see and what signals were being shown in the electrical cabinet. We have now installed Fast Viewer or Team Viewer on every new machine and it can be installed on existing machines. To provide us with access to older legacy machines, we created an update kit whereby a new cost-effective operating computer could be installed with the update. We can now go back to machines manufactured in 2000 and even further. This enables us to help customers worldwide and it is particularly helpful in instances where the local subsidiary cannot get to the customer site for any given reason. Just look at the pandemic — worldwide travel restrictions prevented us from visiting and supporting customers, Visual Suport provided that support remotely.
Going Live
Allowing the machine tool vendor to access the machine remotely to investigate issues is of huge benefit to the customer. To give one example, you can grind 0.3 mm of stock material and everything is okay, but then you could enter at the same parameter 3 mm — ten times more material to remove. The machine will identify the variation through a different grinding stroke, a motor overload or another error message on the machine. The customer will only see an error message and identify there is an issue without knowing the exact problem. We can enter the machine, and see the current being drawn, the increased power requirement and the pattern of the motor, before it stops. From this information, we can identify the exact issue.
The Vollmer system stores information on the machine for 28-30 days, so we can see what days and dates the error started and the processes and parameters leading up to the error message. We can then identify growing patterns and what components may have failed. So, we have the indirect recording over the lifetime of the machine and also on a 30-day block, so if the failure is immediate it could be an error input from the operator — but we can also see the critical steps towards failure. We can collect a lot of data from the machine, but the customer only sees a few parameters on the screen. This is because it does not help the customer to have lines of code on the screen, they just want to see whether the spindle and coolant is or isn’t turning or flowing. This builds process security and eliminates the opportunity for error in service and reporting.
Another major benefit is creating standardisation. Some customers are running machines 20+ years old with an old operating system — when they relay an issue, we have to locate the correct technician to deal with that legacy machine. We may not always have the correct service staff available to fulfil the needs of the customer if the machine is very old. With the new system, it doesn’t matter if the machine is two or 20 years old, it will be the same control system. Everything we work with is now on the same system. With the software we now plug in, you can choose whatever you wish with the same digitalisation system and the same way of servicing the machines — this is creating standardisation for Vollmer and building a more robust service platform for customers with old machines.
Security
For Vollmer, one of the next steps will be to install the IoT gateway on all machines, discussing this, Wolfgang says: “When all of our communication platforms are completed, we can update all of our machines — making all of our machines IoT gateway ready. The internal system is currently in the Vollmer language and as soon as the systems are complete and the OPC UA and Umati interfaces are ready, we will switch to the new channels. This switchover will not impact customers, but the new IoT Gateway will improve data network security as the systems have to adhere to directives from the European Central Government. Therefore, we have certificates and targets to meet every couple of months. This means the IoT gateway and the machine tools will be a completely closed-loop communicating through a single channel. The security and the ability to prevent viruses or attacks from external parties will be a big benefit for the customer.
Qualifying the benefits
Comparing our first year of V@dison roll-out against the previous ‘Covid’ year cannot be accurately qualified due to exceptional circumstances. One thing that we can qualify, is that during Covid we did not lose any level of service to our customers. We managed to complete the same number of worldwide services for clients. If you ask the customer — manufacturers with machines under warranty would find no difference in the service support costs. However, for customers with machines out of warranty that have to pay for our services, they are saving on the travel and time costs of our engineers. Another major point is that during the pandemic, we did not have to extend our new machine delivery lead times based on engineer availability. This is because, with the Visual Suport suite, our customer installations could be undertaken online.
We cannot accurately calculate the savings that digitalisation will bring to both Vollmer and our customers. But as an example, we had machines delivered and installed during the pandemic when our engineers couldn’t travel anywhere. In the past, a machine would have been delivered and sat at the customer facility on a pallet with nothing happening. With our new digital product, we cooperated with our customers and conducted countless remote installations throughout the pandemic, despite worldwide travel restrictions. We guided customers step-by-step on what to do, so we had installations in Vietnam, Australia, South America and all over the world. This was only possible because the digitalisation platform was ready and prepared, we have worked with customers to undertake installations, and commissioning and even provide complete training throughout lockdowns. This saves a lot of time and cost. We also expect people to travel less in the future, so we have to create possibilities where our people can work remotely and still effectively support our customers. For machine tool builders without a comprehensive digital platform, this level of support would not be possible.
The next step
Vollmer’s digital journey is one of constant evolution, and this will see greater cross-platform standardisation, streamlining of business units and departments as well as an ever-increasing flow and availability of information and communication with customers. The next steps are to enhance our augmented reality opportunities. At the moment, we can provide Visual Support where we can see what the customer sees and we can record information, freeze the screen, introduce notes, circuits and rings and then identify weak points and implement a process. With augmented reality, we can look at the 3D model and also go into the machine housing — as sometimes the spare parts are available but we have to go through the process with the customer to identify the exact issue. To facilitate this, we have to build a 3D model of every machine and component. This process is underway and will be implemented alongside the completion of our online shop, support structures and the migration of everything into our SAP system. There are still many things that we are working on, but we can and will continue to improve. At the moment, we are using Visual Support with a phone or tablet and we may also want to try the smart glasses, so we can undertake the process hands-free to improve the quality and process for both the customer and Vollmer.
Where does it end?
The digitalisation journey ends when the machine tool supplier is providing programming the machines remotely for the customer. Manufacturers around the world have the same problem — getting the skilled workforce to operate machines. In the future, businesses will want a machine that can do the job on its own. They will only want to know when to change the tools, blanks, saws and consumables. Concerning service, it will be defined by knowing when to change wear parts and undertake service after a certain number of running hours. Preventative maintenance is already built into the digital platform based on running time, but in the future, it will also work on calendar days to better calculate the life-cycle patterns. In the future, our machines will have more sensors to record all data — at this point, we won’t be quite using AI, but with more data, we can collate life cycle analysis of more components and this will aid preventative maintenance and also reduce costs for the customer.
* Wolfgang Miller, Customer Services Director at Vollmer.
:quality(90)/p7i.vogel.de/wcms/91/85/918540135550e00c68184a6552a47fd3/0109701188.jpeg "Italian metalworking industry increases machine tool orders")
:quality(90)/p7i.vogel.de/wcms/73/c7/73c7cec9ec389b11ddf2dec593381788/0109019387.jpeg "The benefits of incorporating Industry 4.0 into machine tools and metalworking")
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